

KPAX is HSA/FSA Eligible
KPAX has partnered with Truemed to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you may be eligible to buy your favorite KPAX products with pre-tax dollars, resulting in net savings of 30-40%.
HSAs and FSAs were created for you to spend tax-advantaged dollars on products and services that can alleviate or prevent specific medical conditions and TrueMed is making it easy to do just that.
All you have to do is add products to your cart, select TrueMed as your payment option at checkout, enter your HSA or FSA debit card, and take a quick health survey to determine eligibility. The Truemed payment option determines eligibility and enables qualified customers to pay with their HSA/FSA funds in checkout. Once you’re approved, that’s it. You’ll receive an order confirmation and effectively save 30-40% on your order.
How to Check Out with Your HSA/FSA Card

Add products to your cart
Ensure all items are “one-time,” not subscription purchases.
If you would like to use HSA/FSA funds for a subscription purchase, you can submit your receipt for reimbursement through TrueMed.

Checkout As a Guest
Ensure you are not signed into “Shop Pay” and don’t use any accelerated checkout options. (Ex. Shop Pay, Google Pay, Apple Pay)

Select TrueMed
Select TrueMed as your payment option at checkout.

Take A Quick Survey
The short health survey will determine eligibility and enables qualified customers to pay with their HSA/FSA funds in checkout.
Once you’re approved, that’s it. You’ll receive an order confirmation and effectively save 30-40% on your order.
Frequently asked questions
Overview
What is an HSA/FSA account?
What is Truemed?
How does using my HSA/FSA account save me money?
What is a Letter of Medical Necessity?
Why should I use my HSA/FSA funds with Truemed’s partner brands?
I don’t have an HSA/FSA. Can I still benefit from Truemed?
I don’t live in the US. Can I still get reimbursed with Truemed?
TrueMed Process - Checking Out with Your HSA/FSA Card
Can I use my HSA/FSA card at checkout?
Can I use my regular credit card at checkout?
How long does it take for me to receive my Letter of Medical Necessity?
If I am not approved, what happens?
TrueMed Process - Submitting a Reimbursement for a Subscription Purchase
How do I apply for reimbursement through TrueMed?
What is the step-by-step process for submitting to HSA/FSA administrators for reimbursement?
How long does HSA or FSA reimbursement take?
Can I use Truemed’s services for past purchases?
Do I need to take Truemed’s survey every time I make a purchase from a partner brand?
HSA/FSA Account Questions
I don’t have enough funds in my HSA/FSA account to cover the entire purchase. Can I still use Truemed?
What if my HSA/FSA payment is rejected by my administrator?
What if I haven’t contributed to my HSA/FSA. Will I still be able to maximize my savings?